My name is Edward Montes de Oca, I am currently attending Santa Monica College and I work in the Service Deli at Ralph's in Santa Monica. I deal with customers on a daily basis and more often than not, customers are rude. It is hard sometimes being nice to every individual but it is doable. I have only been working at Ralphs for about a month and a half now but believe I have excellent customer service skills. I have gotten many compliments and a lot of good feedback from my coworkers, superiors, and customers.
It's safe to assume that everyone has experienced someone who doesn't have good customer service. When you encounter someone who lacks good customer service skills someone would most likely not want to buy the product. Customer service is the most important skill to have when it comes to a company selling a product. It can be the most desired product but if someone lacks customer service skills, the product is not likely to be bought by a customer
